Refund policy

Return and Refund Policy

1. Introduction:
At Global Eyes Corp., we pride ourselves on the quality of our coffee and the satisfaction of our customers. Given the nature of our products, we have specific guidelines for returns and refunds.

2. No Return Policy for Consumable Goods:
Due to the nature of our products being consumable goods, we cannot accept any returns once the products leave our facilities. This ensures the highest quality and safety standards for all our customers.

3. Refunds (if applicable):
If you receive a damaged or faulty product, please notify us immediately, providing all relevant details. We will examine the case and inform you of the decision via the email address you provided during the purchase.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Late or Missing Refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund, please contact our customer service team.

5. Sale Items (if applicable):
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

6. Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange a faulty item for the same item, please contact our customer service team.

7. Shipping Costs:
Since we cannot accept returns, you will not need to ship any products back to us.
In the event of a refund for a damaged product, you will receive a refund for the full amount you paid, including any shipping costs.

8. Contact Us:
If you have any questions or concerns about our Return and Refund Policy or about a specific case, please contact our customer service team. We're here to help!